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Data protection and platform privacy

Privacy Policy

This policy explains how BuzBreach handles account data, client records, project information, cookies, payments, support requests, and security controls.

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Account and project data
Cookies and analytics
Payment processor handling
Security and retention practices

Policy Version

Current version: 2026-05-17. We keep records of policy versions and consent events so account activation, privacy notice acceptance, and future material changes can be audited.

Information We Collect

We collect account identifiers, names, email addresses, usernames, company details, phone numbers, project records, invoice data, support messages, login/security metadata, consent records, and usage information needed to provide the platform.

How We Use Data

Data is used to authenticate users, deliver projects, provide support, process invoices, maintain audit logs, detect abuse, improve reliability, communicate account updates, and meet legal, tax, accounting, and security obligations.

Legal Basis And Consent

Where consent is required, we request clear affirmative consent and store the timestamp, policy version, purpose, IP address, and user agent. Some processing is necessary for contract performance, legal compliance, security, or legitimate platform operation.

Your Rights

Depending on your location, you may request access, correction, completion, update, portability, erasure, consent withdrawal, nomination, or grievance redressal. Requests can be submitted from account settings or by contacting the Grievance Officer.

Payments And Processors

Payment details are handled by payment processors such as Stripe. We do not store card, UPI, or bank credentials on our application servers. Service providers must process data only for approved business purposes.

Security And Retention

We use role-based access, protected routes, secure cookies, environment-managed secrets, database access controls, rate limits, audit logs, and retention controls. Records are retained only as long as needed for service, legal, security, and accounting purposes.

Grievance Officer

For privacy requests or grievances, contact the designated Grievance Officer at grievance@buzbreach.app or support@buzbreach.app. Include your account email, request type, and enough detail to verify and process the request.

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